Hotel Houseman - Hotel Santa Barbara

Geronimo Hospitality GroupSanta Barbara, CA
Onsite

About The Position

STEP INTO THE BIG LEAGUES Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day. HOTEL SANTA BARBARA Charming and historic boutique hotel in the heart of downtown Santa Barbara situated a half mile from the beach and Stearns Wharf and a block from the Paseo Nuevo outdoor shopping center. In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience. As the Hotel Houseman, you will maintain the hotel’s public areas, meeting rooms, and grounds in a high level of cleanliness and organization in accordance with company standards and provide excellent customer service to all hotel's guests.

Requirements

  • High school diploma or equivalent
  • Houseman/housekeeping and customer service experience
  • Strong organizational and attention to detail skills
  • Able to occasionally sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls
  • Able to frequently stand, and/or walk
  • Able to exert well-paced ability to reach other department of the hotel on a timely basis, including stairs
  • Able to occasionally lift and/or move up to 50 pounds while moving files or small packages
  • U.S. Work Authorization (required).

Responsibilities

  • Clean and sanitize assigned public areas in accordance with company and franchise policy
  • Assist the executive housekeeper and front desk associates as needed
  • Prepare and set up meeting rooms in accordance with the function sheets
  • Ensure hotel equipment, such as carts, vacuums, and a/v equipment are maintained properly and secured
  • Ensure cleaning supplies and chemicals are used properly and all bottles are properly labeled in accordance with the chemical policy
  • Provide excellent customer service that goes above and beyond, to the hotels guests.
  • Immediately addresses guest’s requests
  • Properly attired in uniform and nametag, in accordance with franchise and company grooming and uniform policy

Benefits

  • Employee Discounts
  • Paid Time Off
  • Training & Development Opportunities
  • 401K
  • Medical Benefits
  • 24/7 Online Care
  • Pet Insurance
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