Hotel Housekeeping

KWB Hotels, LLC•Gilbert, AZ

1d•Onsite

About The Position

The basic purpose of this role is to clean and supply all daily assigned rooms. This includes reporting any damage, mechanical deficiencies, suspicious activities, or theft in accordance with all housekeeping procedures, standards, and safety and security rules and regulations to ensure guest satisfaction. The role involves cleaning guest rooms, stocking supplies, managing the housekeeping cart, responding to guest requests, and reporting any issues or found items.

Requirements

Ability to clean rooms during an eight-hour working day.
Able to communicate minimally in English.
Self-starting personality with an even disposition.
Ability to meet standards of appearance.
Able to communicate with guests.

Nice To Haves

Prior housekeeping experience desirable.

Responsibilities

Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.
Pick up trash.
Change linen and make the bed.
Clean the entire bathroom.
Sweep and dust guest room.
Clean the windows and balcony (80%).
Retrieve, stock, restock, and store the housekeeping cart according to prescribed housekeeping, safety, and security procedures and regulations.
Receive assigned section, keys, supplies, and any priority room requests from the Executive housekeeper/room attendant.
Turn in keys and unused supplies at the end of the shift.
Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Report any missing articles, damage, or mechanical problems to the Executive housekeeper/room attendant and turn in articles left in room.
Coordinate with Executive Housekeeper/Room Attendant on work priorities and provide assistance when needed.