Hotel Housekeeping Supervisor - First Shift

Holiday Inn Express Bettendorf•Bettendorf, IA

1d•Onsite

About The Position

The Holiday Inn Express Bettendorf is seeking an experienced Housekeeping Supervisor to join their team. This role offers the opportunity to earn up to a $300 monthly bonus and requires strong leadership skills and attention to detail. The supervisor will manage daily staffing, provide coaching and feedback to employees, ensure safety and security procedures are followed, assist with maintenance programs, handle guest complaints and requests, and inspect guest rooms and public areas to maintain cleanliness standards.

Requirements

1+ years supervising a department of ten or more employees.
Prior housekeeping and laundry experience.
Ability to work a flexible schedule including weekends and holidays.

Responsibilities

Manage day-to-day staffing requirements, plan, and assign work for employees.
Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
Oversees that staff is trained and observing all safety and security procedures.
Assists manager in preventative maintenance programs for guest rooms and public areas.
Responds to guest complaints, special requests and takes action to ensure guest satisfaction.
Inspects guest rooms/suites, linen rooms, and public areas to assure that the property's standards of housekeeping and cleanliness are maintained by employees to meet guest satisfaction.
Other duties as assigned.