Hotel Housekeeper

TownePlace Suites (Kinseth Hospitality)•Janesville, IA

About The Position

Cleans hotel rooms and common areas, including guestrooms, lobbies, lounges, restrooms, corridors, elevators, and stairways. The role includes cleaning and preparing guest rooms according to franchise standards and required timeframes, handling linens, replenishing guest supplies, maintaining housekeeping carts and equipment, and safely using cleaning materials, chemicals, and tools. Housekeepers greet guests warmly, protect guest privacy and belongings by following key-control and security policies, and communicate room needs to the maintenance department. Employees are responsible for following KHC policies and property-specific guidelines, maintaining a professional image, and reporting to work as scheduled.

Requirements

Meet the physical demands of the job, including regularly standing, walking, handling objects, reaching, and stooping, kneeling, crouching, or crawling.
Be able to frequently climb or balance.
Be able to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.
Follow safety precautions at all times.

Responsibilities

Clean guestrooms, lobbies, lounges, restrooms, corridors, elevators, and stairways.
Sort, count, fold, mark, or carry hotel linens.
Clean hotel areas according to franchise standards and required timeframes, including making beds; dusting furniture; washing walls, ceilings, woodwork, windows, door panels, and sills; vacuuming, scrubbing, waxing, and polishing floors; emptying wastebaskets and cleaning ashtrays; cleaning rugs, carpets, upholstered furniture, and draperies; and cleaning bathroom sinks, toilets, tubs, and shower stalls.
Replenish supplies such as bathroom necessities, drinking glasses, and writing supplies.
Move furniture, hang drapes, and roll carpets to meet franchise requirements.
Transport trash and waste to the disposal area.
Replace light bulbs.
Stock, organize, and maintain housekeeping carts and equipment.
Greet guests in a warm, friendly manner.
Follow key-control and security policies to protect guests' privacy and personal belongings while working in guestrooms.
Use materials, chemicals, and tools safely to avoid injuries, waste, damage, and accidents.
Communicate room needs to the maintenance department.
Follow KHC policies and procedures, including dress code, safety, and performance standards; maintain a professional image and report to work as scheduled.