Hotel Housekeeper

Kinseth Hospitality•Ankeny, IA

21d

About The Position

Cleans hotel guest rooms and common areas according to franchise standards and required timeframes. The role also includes handling linens, replenishing guest supplies, maintaining housekeeping carts and equipment, greeting guests, protecting guest privacy and belongings, and communicating room needs to the maintenance department. Employees are expected to follow KHC policies and property-specific guidelines, including dress code, safety, and performance standards, maintain a professional image, and report to work as scheduled.

Responsibilities

Clean guestrooms, lobbies, lounges, restrooms, corridors, elevators, and stairways.
Sort, count, fold, mark, or carry hotel linens.
Clean rooms to franchise standards and within required timeframes, including making beds; dusting; washing walls, ceilings, woodwork, windows, door panels, and sills; cleaning floors, rugs, carpets, upholstered furniture, and draperies; emptying wastebaskets and cleaning ashtrays; and cleaning bathroom sinks, toilets, tubs, and shower stalls.
Replenish supplies such as bathroom necessities, drinking glasses, and writing supplies.
Move furniture, hang drapes, and roll carpets to meet franchise requirements.
Transport trash and waste to the disposal area.
Replace light bulbs.
Stock, organize, and maintain housekeeping carts and equipment.
Greet guests in a warm, friendly manner.
Follow key-control and security policies to protect guest privacy and personal belongings when working in guestrooms.
Use materials, chemicals, and tools safely to avoid injury, waste, damage, or accidents.
Communicate room needs to the maintenance department.
Follow KHC policies and property-specific guidelines, including dress code, safety, and performance standards; maintain a professional image and report to work as scheduled.