Hotel Housekeeper

Courtyard by Marriott (Kinseth Hospitality)•Ankeny, IA

22d

About The Position

The Hotel Housekeeper cleans hotel rooms and common areas according to franchise standards and required timeframes. The role includes handling linens, replenishing guest supplies, maintaining housekeeping carts and equipment, and following procedures that protect guests’ privacy and belongings. The housekeeper uses materials, chemicals, and tools safely, communicates room needs to the maintenance department, and follows KHC and property-specific policies, including dress, safety, and performance standards. Employees are expected to maintain a professional image and report to work as scheduled.

Requirements

Ability to perform the physical demands of the role, including standing, walking, handling objects, reaching, stooping, kneeling, crouching, crawling, and frequently climbing or balancing.
Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Follow safety precautions and use materials, chemicals, and tools safely.

Responsibilities

Clean hotel guestrooms, lobbies, lounges, rest rooms, corridors, elevators, and stairways.
Sort, count, fold, mark, or carry hotel linens.
Clean rooms to franchise standards and within required timeframes, including making beds; dusting; washing walls, ceilings, woodwork, windows, door panels, and sills; cleaning floors, rugs, carpets, upholstered furniture, draperies, and bathrooms; and emptying wastebaskets and cleaning ashtrays.
Replenish bathroom necessities, drinking glasses, and writing supplies.
Move furniture, hang drapes, and roll carpets to meet franchise requirements.
Transport trash and waste to the disposal area.
Replace light bulbs.
Stock, organize, and maintain housekeeping carts and equipment.
Greet guests in a warm, friendly manner.
Follow key-control and security policies to protect guests’ privacy and personal belongings while working in guestrooms.
Use materials, chemicals, and tools safely to avoid injury, waste, damage, or accidents.
Communicate room needs to the maintenance department.
Follow KHC policies and procedures and property-specific guidelines, including dress, safety, and performance standards.
Maintain a professional image and report to work as scheduled.