Hotel Housekeeper

Commonwealth Hotels•Portland, ME

5d•Onsite

About The Position

The Docents Collection is seeking a Full-Time Seasonal Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. Working at The Docents Collection offers numerous benefits, including professional growth, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment. The Docent’s Collection in Portland's historic Old Port offers more than just a place to stay; it provides a unique experience for discerning travelers. Team members play a crucial role in delivering this experience, working in private lofts equipped with modern kitchens, allowing guests to enjoy local Portland cuisine. Proudly ranked #3 on TripAdvisor, the Collection reflects a commitment to personalized and luxurious stays. This is an ideal environment for hospitality enthusiasts looking to be part of a supportive, close-knit team that values every contribution.

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
Replenish guest room amenities, such as toiletries, towels, coffee, and other items, as needed.
Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.