Hotel Housekeeping

Commonwealth HotelsKnoxville, TN
Onsite

About The Position

Aloft Knoxville West is seeking a Hotel Housekeeper, Hotel Guest Room Attendant, or Hotel Room Attendant. Aloft Knoxville West is a dynamic and energetic hotel where staff members are recognized for their excellence, creating a lively atmosphere. The hotel offers various engaging experiences, including a vibrant WXYZ bar, poolside relaxation, a cozy fire pit, and live music. The inclusive environment attracts a diverse crowd, making it a fun place to work. They are inviting creative and energetic individuals to join their team. Working as a hotel housekeeper, hotel guest room attendant, or hotel room attendant at Aloft Knoxville West offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

Requirements

  • High school diploma or equivalent
  • Demonstrated experience with a strong focus on guest satisfaction.
  • Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
  • Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

  • Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
  • Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
  • Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
  • Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
  • Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
  • Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
  • Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
  • Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
  • Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

Benefits

  • Medical, Dental, and Vision
  • 401(k) with company match
  • SAME DAY PAY
  • flexible spending accounts
  • Vacation
  • Personal Days
  • Holiday Pay
  • Hotel, food, and beverage savings for personal travel
  • Online training courses
  • Employee Assistance Program
  • jury duty leave
  • bereavement leave
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