Hotel Housekeeper/Room Attendant in Wynwood

Think Hospitality•Miami, OK
•Onsite

About The Position

The Hotel Housekeeper/Room Attendant is responsible for ensuring that all guest rooms and bathrooms are cleaned to company standards in both quality and quantity. This role involves providing maid service, maintaining cleanliness, and ensuring guest satisfaction.

Requirements

  • Must be able to carry 25 lbs.
  • Commitment to superior customer service and excellent customer service skills.
  • Strong initiative and self-motivation.
  • Fluency in job related English both verbal and non-verbal.
  • An appreciation and respect for the diversity of all individuals in the workplace.
  • Ability to handle pressure and work in a fast-paced environment.
  • Minimum one year experience within housekeeping department.
  • Must be able to work days, evenings, and weekends as necessary.

Responsibilities

  • Provide maid service for guest rooms and meet cleanliness and guest satisfaction.
  • Replace any unused amenities and report any maintenance concerns.
  • Assist Lobby Attendant in delivering guest requests.
  • Perform thorough cleaning including vacuuming, dusting, replenishing amenities, linens, and supplies, and filling ice buckets.
  • Clean various surfaces in bathrooms such as bathtubs, toilets, sinks, walls, mirrors, tiles, and counters using appropriate tools and cleaning agents.
  • Assist PM attendants by stripping and making beds, changing bed linens, and dusting furniture, pictures, drawers, window ledges, and shelves.
  • Empty trash.
  • Sign for room keys and restock heavy carts.
  • Visually inspect rooms for cleanliness and appearance and signify cleaning completion.
  • Assist Lobby Attendant in public areas as needed.
  • Attend all mandatory meetings.
  • Report suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department.
  • Provide general public assistance, instruction, and/or guidance for guests and employee safety in the event of an emergency.
  • Complete all other duties as assigned by supervisor to include cross training.
  • Keep work area neat and organized.
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