Hotel Guest Services - Orlando
About The Position
At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Towne is an experienced company and trusted leader in parking and hospitality-focused solutions in the places where people live, learn, work, rejuvenate, play, and recover. We partner with our clients to create seamless, welcoming arrival-to-departure experiences that elevate how people feel, what they remember, and why they return. Our success is driven by people who show up every day with care, accountability, and a commitment to excellence. Our associates work in hotels, resorts, hospitals, medical centers, senior living communities, parking garages, and indoor or outdoor parking facilities. Schedules may include mornings, evenings, weekends, overnights, and special events.
Requirements
- Outstanding customer service and communication skills
- Reliable, professional, and calm in fast-paced environments
- Works well independently and as part of a team
- Able to work weekends and/or evenings
Responsibilities
- Create positive first and last impressions
- Welcome and assist guests, patients, and visitors with directions, wayfinding, luggage, mobility equipment, and other service-related needs
- Support guest services, hospitality, food and beverage, and other site operations as assigned
- Deliver exceptional experiences through service, professionalism, and hospitality
- Maintain clean, organized, and welcoming guest areas
- Complete required documentation and communications accurately
Benefits
- paid training
- career growth opportunities
- health benefits
- retirement savings programs
- employee assistance programs
- recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
