Hotel Guest Room Attendant

Westmont Group • Mount Laurel Township, NJ

8h • Onsite

About The Position

The Hotel Guest Room Attendant is responsible for cleaning and servicing assigned guest rooms and bathrooms in accordance with hotel brand standards. This role involves changing linens, making beds, replenishing towels, and dusting, vacuuming, mopping, and sanitizing all surfaces. The attendant will restock housekeeping carts, report maintenance issues, and ensure rooms are ready for guest arrivals within timeframes. Exceptional guest service is expected, along with adherence to safety, sanitation, and chemical handling procedures. The role also requires maintaining the confidentiality and security of guest rooms and belongings, assisting with additional housekeeping tasks, and collaborating with team members.

Requirements

• Push Heavy carts.
• Bend and reach to dust, clean and make beds
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.

Nice To Haves

• At least one year prior hotel housekeeping experience preferred

Responsibilities

• Clean and service assigned guest rooms and bathrooms in accordance with hotel brand standards.
• Change bed linens, make beds, and replenish towels and guest amenities.
• Dust, vacuum, mop, and sanitize all surfaces to maintain a high standard of cleanliness.
• Restock housekeeping carts and maintain an organized supply of linens and cleaning products.
• Report maintenance issues, safety concerns, or damaged items in guest rooms and public areas promptly.
• Ensure all rooms are cleaned and ready for guest arrivals within established timeframes.
• Respond to guest requests promptly and courteously, providing exceptional guest service.
• Follow all safety, sanitation, and chemical handling procedures.
• Maintain the confidentiality and security of guest rooms and belongings.
• Assist with additional housekeeping tasks such as hallways, service areas, or special cleaning projects as assigned.
• Work collaboratively with team members and communicate effectively with supervisors regarding room status.

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Optional Life Insurance
• Long-Term Disability Insurance
• Company-paid life insurance coverage
• 401(k) Retirement Plan
• 401(k) Match
• Sick time
• Holiday pay for six recognized holidays
• Paid day off for your birthday
• Vacation time
• Employee Referral Program
• Discounted room rates at Marriott properties worldwide
• Complimentary meal during shift

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed