Hotel General Manager

TownePlace Suites by Marriott Charlotte Fort Mill • Fort Mill, SC

1d • Onsite

About The Position

StepStone Hospitality, a leading hospitality management company, is seeking talented individuals to join our team as a Hotel General Manager for the TownePlace Suites Fort Mill. Our commitment to excellence and innovation sets us apart, and we're looking for passionate leaders who share our vision. If you're ready to make a difference and be a part of something extraordinary, then StepStone Hospitality and the TownePlace Suites Fort Mill is the place for you.

Requirements

• Minimum 3 years hotel General Manager experience in a branded hotel environment (preferably Marriott experience)
• Comprehensive knowledge of all hotel departments and functions
• Comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations
• Exceptional mathematical and computer skills
• Ability to timely obtain any required licenses or certificates
• CPR training required
• First aid training required
• Minimum lifting of 20 pounds
• Pushing, bending, stooping, upward reaching, manual dexterity
• Hearing, writing, typing
• Minimum pulling of 20 pounds

Nice To Haves

• Experience as a General Manager for a 3rd Party Management Company preferred
• Bachelor’s Degree in hotel management, business, or industry related field preferred
• Additional language ability preferred

Responsibilities

• Drive GSS scores/TripAdvisor ranking
• Maintain transparency and forge strong owner/asset management relationships; manage under scrutiny from multiple parties
• Analyze trends and data to effectively contribute to the revenue management team efforts and strategies
• Build both revenue and NOI
• Manage renovations and property re-concepting, acting as a "fixer" and elevating hotel operational and service culture to higher standards
• Control costs while balancing topline revenue objectives and service levels
• Motivate employees, drive positive employee morale and develop talent
• Utilize a hands-on, entrepreneurial, self-directed leadership style, adapting to change quickly, and acting as an analytical thinker with understanding of business intelligence tools, STR reports, P&L, etc.
• Over-communicate and creatively solve problems, demonstrating strong verbal and written communication skills

What This Job Offers

• Job Type: Full-time
• Career Level: Manager