Hotel General Manager

Sage Hospitality•Breckenridge, CO

2d•$185,000 - $215,000•Onsite

About The Position

Sage Hospitality Group is seeking a General Manager to join the team at the Hotel Alpenrock, a Curio Collection Hotel in Breckenridge, Colorado. This modern lifestyle hotel is located adjacent to the Peak 9 base area. The role involves overall management responsibility for the hotel's profitability, guest service, product quality, and property maintenance, operating within the company's established budget, marketing, capital expenditure, and wage plans, as well as all company policies and procedures. Sage Hospitality Group emphasizes enriching lives through genuine service and empowering employees to make positive impacts. They seek independent thinkers with an entrepreneurial spirit and encourage personal and professional growth.

Requirements

A four-year college degree or equivalent education/experience.
Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel.
Previous experience as a Department Head at the same facility.
Advanced knowledge of the hospitality and business management fields.
Considerable working knowledge of other major areas and the skill to integrate and communicate that information.
Ability to study, analyze, and interpret complex activities or information to improve practices or develop new approaches.
Ability to make decisions with only general policies and procedures for guidance and to keep the General Manager informed of general direction.
Highly developed communication skills to frequently negotiate, convince, sell, and influence other managerial personnel, hotel guests, and/or corporate clients.
Excellent speech and written skills to communicate with managers, guests, and employees.
Excellent literacy skills necessary for reports, policies, and procedures.
Vision ability to visually inspect the hotel.
Mobility to walk through the front and back of the hotel.
Physically able to regularly inspect all areas of the interior and exterior of the facility.

Nice To Haves

Climbing approximately 20-30 steps 10% of the week.

Responsibilities

Lead the Executive Committee using a participative style, ensuring effective communication, coordination of departmental operations, and problem-solving to serve the financial interests of the property.
Develop the annual operating budget, serving as an operating plan and defining achievement levels. Ensure budget achievement in revenues, costs, and profits through diligent accounting and expenditure controls.
Set written quarterly priorities and key objectives for each department head, including action plans and completion dates, with follow-up and corrective action as needed.
Perform monthly forecasting of operating staff and cost expenditures, with business planning aligned with forecasted sales and costs.
Conduct monthly review of financial statements to identify and correct problems, ensure spending alignment, and plan for future business. Approve all expenses in 'other expense' categories and regularly review major expenses.
Develop high esprit de corps and loyalty to reduce turnover and increase employee morale. Communicate, counsel, and assist in staff development, maintaining an open-door policy for hourly personnel.
Conduct performance appraisals and personal development plans for management staff, identifying and addressing substandard performance.
Ensure all hotel management possesses the required experience, knowledge, and ability for their roles.
Review cost controls and ensure adherence to protect hotel property and assets.
Review all wage and salary increases for compliance with company policies.
Conduct quarterly reviews of future bookings for room nights and banquet sales, identifying weak periods and implementing yield management practices.
Conduct quarterly reviews of pricing for rooms, restaurant, lounge, and banquet areas, considering cost increases and competitive pricing, and implementing timely price increases.
Regularly inspect guest rooms, public areas, back of house, and banquet setups, developing lists of corrective actions for relevant departments.
Establish and implement guest service standards for all departments, exhibiting a friendly, courteous, service-oriented approach through leadership and example.
Ensure an ongoing program for regular repair and upkeep of the facility, landscape, and equipment through a preventive maintenance program.
Develop the annual sales and marketing plan and monitor its implementation.
Regularly review sales solicitation activities, room night productivity, and group room rates sold by the sales department, taking corrective action and guiding as needed.
Evaluate market mix and take action to optimize the hotel's business positioning.
Involve in sales solicitation of key accounts by reviewing contracts, meeting with the sales department, and visiting key account contacts.
Monitor the success of F&B promotion programs, taking corrective actions and reversing negative sales trends.
Maintain credit policies at Front Office, Sales, and Catering, attending credit meetings, supervising collections, and reviewing aging reports.
Regularly review Front Office results to maximize room revenue and initiate solutions for problem areas.
Represent the hotel in the local community, positioning it as a supportive corporate citizen.
Ensure full implementation of all Company policies and procedures throughout the hotel.

Benefits

Eligible to participate in Sage bonus plan
Unlimited paid time off
Medical, dental, & vision insurance
Eligible to participate in the Company’s 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.