Hotel General Manager - Franchise

Hilton•West Middlesex, PA

6h•Onsite

About The Position

We are looking for an experienced and motivated General Manager to lead the opening and operation of a brand-new Home2 Suites by Hilton in West Middlesex, PA. This is a unique opportunity for a hospitality leader who enjoys building something from the ground up. As General Manager, you will play a key role in preparing the hotel for opening, recruiting and developing the team, establishing operating standards, building relationships within the community, and positioning the hotel for long-term success. The ideal candidate is a hands-on leader who understands that a successful hotel starts with a great team and a strong culture. You will be responsible for creating an environment where employees feel valued, guests feel welcomed, and operational excellence is the standard.

Requirements

Previous hotel management or General Manager experience, preferably in a select-service or extended-stay hotel.
Strong leadership, communication, organizational, and problem-solving skills.
A genuine passion for hospitality and developing people.
Strong understanding of hotel operations, financial performance, and guest service.
Ability to recruit, motivate, and retain a high-performing team.
Ability to work independently while collaborating effectively with ownership and brand partners.
A positive, energetic, and entrepreneurial approach to leadership.

Nice To Haves

Pre-opening experience is highly preferred, but not required.

Responsibilities

Lead all pre-opening activities and prepare the hotel for a successful launch.
Recruit, hire, train, coach, and develop an outstanding hotel team.
Establish a positive, service-focused culture consistent with the Home2 Suites brand.
Oversee day-to-day hotel operations, including guest services, housekeeping, maintenance, sales, and administration.
Drive guest satisfaction, online reputation, and overall service excellence.
Develop and maintain strong relationships with guests, team members, vendors, community partners, and local businesses.
Monitor hotel performance, budgets, labor costs, and operating expenses.
Work closely with sales and revenue management to maximize occupancy, ADR, and overall profitability.
Ensure compliance with Hilton brand standards, company policies, safety requirements, and applicable regulations.
Lead by example with a visible, hands-on management approach.
Identify opportunities to improve efficiency, profitability, and the overall guest experience.