Hotel Front Desk Clerk / Night Auditor
About The Position
Tru St. George is seeking a part-time Hotel Front Desk Clerk / Night Auditor to work graveyard shifts. This role is the primary point of contact for guests during the night, responsible for registration, guest services, and administrative tasks. The position involves ensuring guests have a positive experience from check-in to check-out, handling inquiries, and maintaining the lobby area. Key duties include preparing reports for housekeeping and food services, auditing guest accounts, and completing necessary paperwork for the following day. The ideal candidate is detail-oriented, efficient, and possesses a strong commitment to providing excellent hospitality.
Requirements
- 1 year or more of experience working in a hotel
- Computer skills
Nice To Haves
- Detail-Oriented – highly organized and excels at accurate record keeping
- Efficient - good with managing your time
- Hospitality-driven - willing to provide top-notch service to everyone
- Personable - outgoing and friendly
Responsibilities
- Determine guest reservation status and length of stay.
- Complete the registration process for guests.
- Provide world-class customer service during registration, stay, and check-out.
- Answer phones.
- Make wake-up calls.
- Clean the lobby.
- Fold laundry.
- Follow checklists to complete tasks before morning.
- Prepare the housekeeper's report detailing room status (check-outs, stay, over, vacant, out-of-order).
- Prepare a "cash only" list for restaurants and lounges.
- Audit guest accounts.
- Complete paperwork for the next day.
Benefits
- Hilton rates as low as $40/night at any Hilton/Western States property for our team members worldwide
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
