Hotel Front Desk Associate
About The Position
Big Horn Lodge in Moab, UT is seeking a dependable and personable Full-Time Guest Services Associate to join our hospitality team. At Big Horn Lodge, we know that exceptional guest experiences begin with valued employees. We're proud to offer competitive compensation, great benefits, and a positive workplace where teamwork matters. In this role, you'll serve as the welcoming face of our lodge and play an essential part in each guest's stay. Each day offers something new-this role is ideal for someone who enjoys variety and meaningful guest interaction.
Requirements
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Comfortable using basic computer systems
- Professional, friendly, and attentive demeanor
- Reliable, detail-oriented, and team-focused
Responsibilities
- Welcoming guests and managing arrivals and departures
- Answering phone calls and assisting with reservations
- Responding to guest needs and inquiries with professionalism and care
- Coordinating with housekeeping and other departments to maintain smooth daily operations
- Handling cash and payments accurately
- Maintaining a clean, organized, and inviting front desk area
- Completing shift close-out tasks to support the next team member
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan with 4% employer match
- Paid vacation and paid time off (PTO)
- Employee hotel discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
