Hotel Front Desk Agent
About The Position
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites by Marriott in Tuscaloosa, AL. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.
Requirements
- Ability to work independently
- Provide excellent guest service
- Follow basic account procedures
- Understand guest security and safety protocols
Responsibilities
- Demonstrate the ability to work independently while providing excellent guest service.
- Follow basic account procedures to assure the hotel's procedures are complete and accurate.
- Assure every guest has a pleasant, safe, and secure stay.
- Answer guest questions and make recommendations about the hotel and local area.
- Complete job duties in conjunction with the hotel's policy and procedures.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
