Hotel Front Desk Agent - Full Time
DoubleTree by Hilton Roseville MN•Roseville, MN
•Onsite
About The Position
Working in the hotel industry is an amazing, fun, and hospitable experience. Do you love working with amazing people & customers? Join our team at the DoubleTree by Hilton Hotel where we have our full-service restaurant, Axel's Steakhouse, several banquet options to accommodate any party size, and 254 hotel rooms. The team-building work atmosphere allows you to develop prosperous work relationships, with paid training, team member appreciation events and several employee recognition programs and so much more!!
Requirements
- Customer Service (1 Year)
- Must be authorized to work in the United States of America.
Nice To Haves
- Hotel Experience (Preferred)
- Pep knowledge a plus, but not required
Responsibilities
- Assisting guest with check-in and check-out
- Respond to guest issues and complaints in a friendly timely manner
- Managing a checklist consisting of billing, requests, VIPs, and room balancing tasks
- Assisting with limited coffee shop services
- Ability to Stand for entire shift
- Managing in-person, online, and phone reservations/inquiries
Benefits
- Hilton Go Hilton Team Member Travel Program
- Free employee parking
- Complimentary shift meal
- 401(k) retirement plan
- Paid holidays
- Union representation and benefits in accordance with the SMART Local 10 Collective Bargaining Agreement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
