Hotel Director of Sales
About The Position
Join our team, a 2026 USA Today Top Workplace Winner! Picture yourself thriving as the new Hotel Director of Sales at the Glendale Westgate Hilton Properties, surrounded by a supportive team that genuinely values and celebrates your success. We take great pride in the inclusive environment we’ve created, attributing to our award-winning status. The Glendale Westgate Hilton Properties is managed by NCG Hospitality, a family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work environment where your contributions are always recognized. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.
Requirements
- Bachelor’s Degree in Business, Marketing or Hospitality preferred
- Supervisory experience required
- 4 years’ experience in sales, group catering events or like employment with management experience
- Effective people management and staff development experience
- Experience with sales-based CRM applications (Delphi etc.)
- Ability to work effectively under pressure and meet established goals & objectives
- Planning, organizing and effective time management skills
Responsibilities
- Lead, train, and manage the property’s sales team in all sales-related functions, including direct sales, business development, account management, and administrative follow-up.
- Achieve and exceed property revenue goals, particularly in group and catering sales while strengthening the property's position within the competitive market.
- Analyze market trends and the competitive landscape to strategically position the property for group business success.
- Monitor and adjust the business mix to align with market demand and maximize profitability.
- Maintain and update sales reports, KPIs, and the property's Sales & Marketing Plan.
- Develop and grow key segments including corporate, group, SMERF, weddings, leisure, and association business.
- Lead new business development efforts while strengthening engagement with existing accounts.
- Collaborate with Revenue Management and the GM to optimize pricing, forecasting, and inventory management.
- Achieve or exceed individual and team sales goals, ensuring alignment with budgeted targets.
- Allocate time effectively across selling, networking, marketing, and administrative responsibilities.
- Focus on driving group business through tailored strategies, effective contract negotiation, and strategic promotions.
Benefits
- Bonus earning potential of 30% and opportunity for five payouts a year!!
- Additional monetary rewards and recognition
- Internal referral program where sales professionals may earn up to 5% for qualified leads
- A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication.
- Personalized career pathing and skill development
- Leadership and mentorship programs
- Educational and certification reimbursement
- Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
- Earn bonuses for going above and beyond to support team and guests
- Earn cash for bringing in business to our properties
- Paid Volunteer hours – Earn money for community service
- Medical, dental, and vision plans
- Paid sick time and Paid Time Off
- Virtual telehealth access and employee assistance resources
- Monthly health and fitness reimbursement programs
- Same-day pay options
- Referral bonus – earn cash for bringing great team members
- 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
- Health Savings Account
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What This Job Offers
Job Type
Full-time
Career Level
Manager
