Hotel Bell Person

Turning Stone Enterprises•Verona, NY

About The Position

As a Hotel Bell Person at Turning Stone Enterprises, you will create a welcoming atmosphere by assisting guests with their luggage, escorting them to their rooms, and helping set the tone for their stay. The role requires a friendly demeanor and a strong focus on guest service. The starting pay rate is $16.00 per hour plus tips. Turning Stone Enterprises operates the Turning Stone Resort Casino, satellite casinos, convenience stores, three 18-hole PGA-level golf courses, and other ventures. The organization has more than 4,500 team members across Central New York and offers training, career development, and other resources.

Requirements

  • Experience in a guest-contact position.
  • Experience in a guest-service role.
  • Ability to lift and handle luggage weighing up to 100 pounds and place it onto a bell cart.
  • Friendly demeanor and passion for providing great service.

Responsibilities

  • Receive guests courteously, welcome them to the hotel, and accompany them to their accommodations.
  • Handle guest luggage carefully to prevent damage to luggage and its contents.
  • Respond to incoming telephone calls at the bell desk promptly and professionally.
  • Lift and place luggage weighing up to 100 pounds onto a bell cart.

Benefits

  • Paid weekly
  • Variety of schedules
  • Paid time off
  • Tuition assistance
  • Career-building professional development
  • Discounts on dining, fuel, and concerts
  • Team Member appreciation events
  • Healthcare and dental benefits
  • 401(k) retirement plan
  • Dealer School
  • Finance Scholarship Program
  • Medical, dental, and vision plans
  • Life insurance
  • Paid holidays
  • Team member assistance programs
  • Wellness programs
  • Onsite medical center
  • Training programs
  • Complimentary shuttles
  • Career development initiatives
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