Hotel Bell Attendant - FULL TIME

The Guest House at Graceland•Memphis, TN

3d•Onsite

About The Position

This is a full-time position located in the Guest Services Department at The Guest House at Graceland. It involves variable/flexible working hours/days to include weekends, evenings, holidays, and overtime as required according to the business needs of the hotel. Benefits will be offered after successful completion of a sixty (60) day introductory period. This is an internal/external recruitment.

Requirements

Excellent guest service skills required.
Ability to stoop and reach.
Ability to stand, walk, or sit for long periods of time.
Ability to climb stairs.
A good clear speaking voice is essential.
Must be able to lift heavy baggage weighing up to 75 lbs. repeatedly throughout the shift.
Must be able to push luggage carts.
Must be able to ascend and descend shuttle without ramp.
Ability to hold and lock down wheelchair if needed.
Work in a no smoking area.
Uniform is required.
Must be twenty-one (21) years of age.
Must be able to use a hand-held radio.
Must be able to pass a background check and pre-employment drug test.

Responsibilities

Transport guest luggage to/from guest rooms.
Escort guests to rooms and inform guests of all hotel services and features.
Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay.
Must have a thorough knowledge of all hotel services and amenities.
When guests have questions, respond in a polite and friendly manner, deal with any complaints, and help with luggage as needed.
Other duties as assigned.