Valet / Bell Attendant - Hotel

Propark Mobility•Pacific Grove, CA

3d•Onsite

About The Position

Valet Attendants at Luxury Hotel are responsible for providing the first impression to guests, setting the tone for a memorable stay through warm greetings, genuine welcomes, and graceful service. The role involves safely parking and retrieving vehicles, assisting with luggage, and maintaining a polished appearance while upholding the hotel's standards of personalized, thoughtful service. The goal is to create exceptional experiences that are both elegant and effortless, making guests feel at home and truly cared for in a space that values authentic connection.

Requirements

Valid driver’s license (minimum 2 years driving experience).
Open availability—including weekends and holidays.
Friendly, confident, and professional communication skills.
Passion for hospitality and creating meaningful guest connections.
Must have valid driver’s license (2 years).
Must be energetic and outgoing and can stand, run, and carry guests luggage.
Must be a great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
Must have experience with customer service.
Must thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.

Nice To Haves

Experience in valet, bell service, or luxury hospitality preferred.
Experience working as a valet is an extra plus.

Responsibilities

Warmly greet and assist guests upon arrival and departure, setting the tone for a memorable stay.
Safely Park and retrieve vehicles, handling each guest’s property with care and professionalism.
Offer clear information about parking, directions, and local recommendations.
Assist with luggage and ensure guests feel at ease every step of the way.
Maintain a polished appearance and uphold The Clement’s standards of personalized, thoughtful service.
Contribute to a relaxed, welcoming atmosphere where guests feel truly cared for.
Cheerfully greet hotel guests and sincerely thank them upon exit.
Park and retrieve vehicles in a safe and timely manner.
Explain the parking rates and provide instructions for guests to retrieve their vehicles.
Inspect each vehicle before taking possession and following company guidelines.
Maintain company uniform appearance, cheerfully greeting and thanking guests, resolving issues.
Stand, walk, and sometimes help with luggage weighing up to 50lbs.
Complete small cleaning or maintenance tasks or other special projects as requested by local management.
Perform other duties as assigned based on operational needs.

Benefits

We promote from within - park your career here!
Free Parking!
Flexible scheduling
Paid Holidays
Wellness (according to city or state mandates)
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
Paid vacation (FT Employees)
An extra day-off on your birthday!! (FT Employees)
Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k! (FT Employees)
Seven (7) paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
Free parking while on shift at your assigned Propark location.