Hotel Banquet Server

McKibbon Hospitality•Riverview, FL

About The Position

The Hotel Banquet Server prepares and serves food and beverages for banquet events, following the Banquet Event Order. The role includes preparing coffee breaks, carts, stations, buffets, action stations, dessert displays, and service areas; communicating meal requirements, allergies, dietary needs, and special requests to the kitchen; and responding to special event arrangements. The server replenishes buffet items, monitors tableware, and keeps assigned stations and service areas clean, sanitary, and organized. Daily duties include carrying food and tableware, setting up food displays, cleaning tables and service areas, bussing and washing dishes, restocking supplies, filling beverage and ice dispensers, and responding to guest requests. The role is responsible for event setup, service, and breakdown, and for contributing to guest satisfaction, food safety, and a safe working environment. The position reports to the Banquet Captain. Event availability is scheduled with proper notice; hours may vary with business needs.

Requirements

Be available for scheduled events with proper notice; hours may vary depending on business needs.
Be able to work a flexible schedule, including shifts, weekends, and holidays.
Have the legal ability to serve alcohol in the applicable state or province.
Know state and local guidelines regarding alcohol service.
Have knowledge of drink preparation.
Have computational skills to process guest payments.
Be able to lift trays of beverages or food items weighing up to 30 pounds on a regular basis.
Be able to anticipate customer needs and adjust course of action accordingly.
Be able to help create an energized bar atmosphere through friendly, personalized service.

Nice To Haves

Banquet bartending experience.
Previous experience as a banquet or catering server.
Coursework, certification, or education in a restaurant or business field.
Food safety certification and/or alcohol service training.

Responsibilities

Prepare coffee breaks, carts, stations, tables, action stations, buffets, service carts, dessert tables or carts, and cordial carts according to the Banquet Event Order.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Respond to and attempt to fulfill special banquet event arrangements.
Replenish buffet items to maintain consistency and freshness in presentation.
Monitor tableware to ensure it is presentable to guests.
Maintain cleanliness, sanitation, and organization of assigned stations and service areas.
Bus tables by removing and separating tableware, plateware, glassware, and flatware.
Carry food, dishes, trays, or silverware from the pantry to serving counters.
Set up attractive food displays and maintain cleanliness for food safety.
Wipe tables and seats; scrape and stack dirty dishes; carry tableware to the kitchen; and run dishes through the dishwasher while following sanitation practices.
Clean spills and broken dishes and remove trash.
Maintain adequate supplies of clean glassware, dishes, and trays; fill beverage and ice dispensers; and stock serving areas.
Locate and provide items requested by guests.
Clean and polish counters, shelves, walls, furniture, and equipment in the pantry or breakfast area, and mop or vacuum floors.
Work toward increasing departmental and overall guest satisfaction.
Practice safe work habits and use required safety equipment.
Complete event setup, service, and breakdown.
Perform other duties as requested by management.

Benefits

Comprehensive medical, dental, and vision benefits for full-time associates.
Life insurance.
Pet insurance.
Short- and long-term disability.
Paid time off and holidays.
Tuition assistance.
Competitive compensation with incentives, which vary by position.
401(k) savings plan with 50% matching up to 10% of compensation.
Associate referral program.
Brand and company training classes, workshops, and conferences for career growth and development, varying by position.
Fundraising matching funds program.
Team volunteer opportunities.
24/7 chaplain services.
Exclusive hotel rate discounts.