Hotel Banquet Manager

Raleigh Marriott Crabtree ValleyRaleigh, NC
Onsite

About The Position

We are hiring a Banquet Manager, $60,000 - $65,000. We are seeking individuals with a passion for serving others! Our hotel events offer excellent exposure for receptions, meetings, trainings, and reunions, creating opportunities for word-of-mouth referrals. To ensure success, we need a dedicated team focused on quality, service, and timeliness, where everyone works together to deliver exceptional experiences.

Requirements

  • Passion for serving others
  • Dedicated team player focused on quality, service, and timeliness
  • Ability to train others on serving plated and reception style meal services

Nice To Haves

  • Experience in a hotel events setting

Responsibilities

  • Provide exceptional guest service to all customers.
  • Leads the team with motivation and direction and assures that all standards of quality are in place.
  • Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
  • Participate in good communication with guests with questions regarding the menu.
  • Deliver food and beverages from staging areas to guests as needed to assist the team.
  • Assist other servers during peak periods in delivering food and guest requests.
  • Can train others on serving plated, and reception style meal services (training provided).
  • Anticipate guest’s needs and monitor the guests’ dining experience to ensure satisfaction with food and service.
  • Respond promptly and courteously to any requests.
  • Oversee Setup, execution, and clean-up for an event.
  • Performs side work to prepare for upcoming events.
  • Assures all service areas are always kept clean and safe.

Benefits

  • Competitive wages
  • Medical/dental/vision plans
  • Life insurance
  • ST/LT disability options
  • 401K options
  • Tuition assistance
  • Discounted room rates at Concord managed hotels
  • Training & development
  • Career advancement opportunities
  • Performance-based bonus
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