Hotel Banquet Houseperson
About The Position
The SpringHill Suites by Marriott Charlotte City Center is hiring for a full-time Banquet Houseperson. The person hired for this position will need flexibility to work AM or PM shifts, depending on scheduled events. Weekday and weekend availability is required. This role involves performing all aspects of a banquet or event, including servicing, set-up and breakdown while focusing on detail and quality presentation and first-class customer service. The Banquet Houseperson is also responsible for maintaining the cleanliness of meeting and event spaces, including banquet rooms, banquet hallways, and storage and service areas.
Requirements
- 1 year experience in Events or Hospitality related experience required
- Highly responsible & reliable
- Basic Math skills for counting and recording inventories
- Ability to work well under pressure in a fast paced environment
- Ability to work long hours and a flexible schedule, including nights, weekends, and holidays
- Ability to work cohesively with fellow colleagues as part of a team
- Fluency in the English language and the ability to speak, hear, read and write are required
- Ability to work any hours/days of the week necessary to meet business requirements
Responsibilities
- Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
- Sets up and breaks down every event depending on clients’ needs. This includes tables, chairs, dance floor, equipment, and more.
- Sets up/breaks down and refreshes food and beverage for meetings
- Maintains constant communication with guests, on-site contact, and sales department to ensure all expectations and guests’ requests are met or exceeded
- Reviews Banquet Event Orders (BEOs) with strong attention to detail.
- Maintains constant contact with catering staff to ensure complete effective communication between both teams
- Ensures proper setting of buffet tables and other food service tables
- Participates in clearing and post function cleanup and garbage removal
- Maintains clean and orderly meeting spaces, back areas, pre-function areas and storage areas at all times
- Supervises the handling, storage, and security of all catering service and Audio Visual equipment
- Ensures all operating procedures are followed
- Responsible for accurate consumption sheets and inventory for every banquet or event
- Exhibit a positive, enthusiastic attitude committed to a teamwork effort
Benefits
- Daily pay! Access up to 50% of your earned wages after every shift.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
