Hotel Attendant

Full House ResortsRising Sun, IN
Onsite

About The Position

The Hotel Attendant is responsible for maintaining the cleanliness and organization of hotel common areas, including hallways, stairwells, vending areas, and laundry rooms. This role involves a variety of tasks such as clearing linen and trash, sweeping, mopping, stocking supplies, washing and folding linens, and ensuring all areas are tidy and well-maintained. The attendant will also respond to radio calls, operate cleaning equipment, and assist with various duties as assigned by the Housekeeping & Hotel Amenities Supervisor. A key aspect of the role is adhering to company policies, safety regulations, and providing excellent service to both internal and external customers, reflecting the company's S.T.A.R. culture. Additionally, the attendant must report any violations related to gaming activities as per company policy.

Requirements

  • Previous cleaning experience preferred.
  • Ability to communicate effectively with others.
  • Valid state Driver License (as assigned).

Responsibilities

  • Clears halls, stairwells and vending areas of all linen, trash, and supplies.
  • Sweeps, mops, stocks, and organizes the supply & linen closets.
  • Sweeps and mops laundry room as needed.
  • Sorts, washes, dries, and folds hotel linens.
  • Strips and collects linen and trash from Room Attendants carts and rooms throughout the day.
  • Completes traces and answers radio calls assigned to hotel.
  • Vacuums and edges all assigned floors.
  • Dusts and cleans all hallway signs, fire extinguishers, laundry equipment and vents.
  • Cleans elevator foyer areas and ensures that mirrors are free of marks.
  • Makes up rollaway beds that are not made.
  • Removes hallway marks.
  • Sweeps and mops stairwells.
  • Picks up trash and empties trash cans around parking lots as needed.
  • Attends all chemical and safety training classes.
  • Follows all safety rules.
  • Moves boxes, furniture, etc.
  • Makes beds for Room Attendants as needed.
  • Operates all electric and non-electric equipment.
  • Completes all other duties assigned by the Housekeeping & Hotel Amenities Supervisor.
  • Complies with Company policies.
  • Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.).
  • Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.
  • Perform miscellaneous duties as assigned.
  • Maintain and operate assigned equipment and vehicles.
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