Hotel Assistant Manager

Four Seasons Hotels and ResortsLas Vegas, NV
Onsite

About The Position

The Hotel Assistant works closely with the staff from all departments to assure that standards are being met. Is the direct supervisor of the Front Desk during the overnight shift. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction. Oversees the Front Desk operations and responds to a wide variety of guest requests by accurately assessing the guest needs and requests.

Requirements

  • Ability to work the overnight shift.
  • Ability to accurately assess guest needs and requests.
  • Ability to add personal recommendations and touches.
  • Ability to oversee Front Desk operations.

Responsibilities

  • Assure that standards are being met by working closely with staff from all departments.
  • Directly supervise the Front Desk during the overnight shift.
  • Respond to a wide variety of guest requests by accurately assessing guest needs and requests.
  • Add personal recommendations and touches to achieve maximum customer satisfaction.
  • Oversee Front Desk operations.
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