Assistant General Manager - Hotel
Valley Hospitality Services•Columbus, GA
•Onsite
About The Position
Provide administrative and operational support to the Hotel General Manager. This role involves overseeing daily operations in the General Manager's absence, assisting with HR functions, ensuring a safe and compliant environment, managing financial reporting, conducting meetings, supervising staff, and handling guest and employee incidents. The position requires a professional appearance and adherence to company standards.
Requirements
- Must be neat in appearance and wear Business Casual attire.
- High school diploma or GED preferred.
- 2-5 years' experience in hospitality required.
- Must work well in stressful situations and maintain composure under pressure.
- Detail oriented and strong written/verbal communication required.
- Will need to be able to listen, understand, clarify, and resolve concerns/issues raised by co-workers and guests.
- Able to understand financial information, data, and basic mathematical functions.
- Must pass a background check and drug screen.
Responsibilities
- Oversee the daily operations of the hotel in the absence of the General Manager.
- Assist with interviews, hiring and complete on-site training for all new employees along with any disciplinary and discharge of hotel employees according to company standards.
- Help maintain a compliant, safe, secure, and healthy environment by establishing, following, and enforcing policy and procedures.
- Ensure that deposits are made daily in the absence of the manager, except for the weekends.
- Forward all accounting information to Corporate every week to include night audit, deposit slips, unpaid invoices, and checks written from petty cash accounts with attached invoices.
- Assist/Conduct monthly department meetings to review the performance of the hotel along with answering any questions they may have.
- Manage Front Desk Agents and assist in reviewing all work schedules for all departments.
- Oversee guest and employee incidents.
- Assist with staff performance reviews in accordance with company standards.
- Attend all required meetings and help complete tip reporting.
- Perform other duties as assigned by Management along with any additional training that may be required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
