Hotel Assistant Manager

Four Seasons Hotels and Resorts • Las Vegas, NV

6d • Onsite

About The Position

The Hotel Assistant works closely with the staff from all departments to ensure that standards are being met. Is the direct supervisor of the Front Desk during the overnight shift. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction. Oversees the Front Desk operations and responds to a wide variety of guest requests by accurately assessing the guest needs and requests.

Requirements

• Experience in a supervisory role, particularly at the Front Desk.
• Ability to assess guest needs and requests accurately.
• Skills in providing personal recommendations and touches for customer satisfaction.
• Understanding of hotel operations, specifically Front Desk functions.

Responsibilities

• Ensure standards are being met across all departments.
• Directly supervise the Front Desk during the overnight shift.
• Respond to a wide variety of guest requests by accurately assessing guest needs and requests.
• Add personal recommendations and touches to achieve maximum customer satisfaction.
• Oversee Front Desk operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed