Full-Time Hotel Arista Greeter (Bell, Door Attendant, Driver)

CityGate Hospitality•Naperville, IL

4d•$17 - $19•Onsite

About The Position

The Greeter position functions in a multi-capacity traditional role of Door, Bell Driver. Individuals in this position must provide a superior guest experience through excellent name recognition, the use of personal guest history, and the ability to jump into any number of roles as needed for an excellent, seamless guest experience.

Requirements

High school diploma or equivalent education
Must possess a valid Driver’s License and a clear motor vehicle record.
Neat and clean appearance.
Must be attentive, helpful, and courteous at all times.
Must have a flexible schedule and be available to work nights weekends, and Holidays
Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation
Must be able to bend, stoop, squat, and stretch to fulfill job duties
Must be able to lift up to 75 pounds regularly
Must be 21+

Nice To Haves

Background in a luxury hotel environment or related field is strongly preferred.

Responsibilities

Welcomes the guest, assists with the guest’s immediate questions, and brings luggage into the hotel.
Upon arrival, obtains the guest’s name and passes it on to the Personal Host.
Remembers guest names and use them often throughout each guests’ stay.
Exchanges relaxed conversation while waiting with a guest.
Provides farewell ritual as outlined in SPPs.
Facilitates traffic flow into the front door and in the driveway and calls for outside transportation if necessary.
Transports guests to local businesses and attractions in the area.
Valet parks guests’ cars upon arrival and departure.
Accountable for upkeep and cleanliness of the hotel vehicles.
Examines limousines and any cars called by the hotel to make sure they are clean and up to luxury standards.
Maintains Log and write reports on any incident involving a guest, employees or property damage.
Maintains cleanliness of entrance inside and outside the hotel.
Performs related duties as assigned.

Benefits

Major Medical Plans, Dental and Vision Insurance - single or family options available at employee’s election
Basic Life & AD&D - 100% employer paid
Short-Term Disability - 100% employer paid
Supplemental Life, AD&D, Critical Illness, Accident and Disability – single or family options available at employee’s election
401(k) Plan & Matching Program
Employee Assistance Program
Paid Leave Time (up to 40 hours/year)
Paid Time Off (PTO)
9 Paid Holidays/Year
Paid Jury Duty Time
Paid Bereavement for immediate family members
Partially-Paid Parental Leave
Hotel/Restaurant Discounts
Pet Insurance
Incentive Programs
$250 signing bonus