Old St Francis Hotel AAM
About The Position
McMenamins Old St Francis School is Hiring for Hotel AAM (Assistant Assistant Manager). McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds. This position’s primary responsibilities include but are not limited to; Assisting the Hotel AM and Hotel Manager in handling daily activity as it relates to the front desk, maintenance and housekeeping departments under the direction of the Hotel AM, Hotel Manager & Property Manager. The AAM will be expected to be able to perform the responsibilities of each hotel non-management position (front desk, housekeeping, maintenance, night audit, etc.). Duties include, but are not limited to: reservation management; supervision of housekeeping, maintenance, and front desk employees; assisting the Hotel Manager with scheduling and reporting payroll; extensive communication with the front desk employees on any changes, errors or events on the property; solve problems to insure guest satisfaction; inventory; ordering supplies; training and breaking staff; enforcing and adhering to McMenamins and property policies and procedures; and maintaining customer relations. The AAM will also be required to perform all regular housekeeping duties and also assist the Hotel Manager with staff supervisory duties such as hiring, firing, discipline and the fair treatment of the hotel staff. The Hotel AAM is held accountable for the daily activity and inner workings of the front desk, maintenance and housekeeping departments.
Requirements
- 18+ years old
- Flexible schedule including days, evenings, weekends, and holidays preferred
- Enjoy working in a busy customer service-oriented environment
- Previous housekeeping experience required
Nice To Haves
- Previous supervisory experience is preferred
Responsibilities
- Assisting the Hotel AM and Hotel Manager in handling daily activity as it relates to the front desk, maintenance and housekeeping departments
- Perform the responsibilities of each hotel non-management position (front desk, housekeeping, maintenance, night audit, etc.)
- Reservation management
- Supervision of housekeeping, maintenance, and front desk employees
- Assisting the Hotel Manager with scheduling and reporting payroll
- Extensive communication with the front desk employees on any changes, errors or events on the property
- Solve problems to insure guest satisfaction
- Inventory
- Ordering supplies
- Training and breaking staff
- Enforcing and adhering to McMenamins and property policies and procedures
- Maintaining customer relations
- Perform all regular housekeeping duties
- Assist the Hotel Manager with staff supervisory duties such as hiring, firing, discipline and the fair treatment of the hotel staff
- Held accountable for the daily activity and inner workings of the front desk, maintenance and housekeeping departments
Benefits
- $45 hotel rooms
- 40% off bottles of wine
- access to concerts
- Happy Hour beverage pricing all day
- 40% off McMenamins apparel & spa services
- shift food credits
- Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
- 401(K)plan with employer contribution to eligible employees
- Paid Time Off (PTO)
- Multiple career path opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
