Hot Side Service Technician - Lynbrook, New York

Tech-24 A Commercial Food Service Repair Company IncLynbrook, NY
$30 - $40Onsite

About The Position

Tek Express – A Tech24 Company is seeking a Hot Side Service Technician in Lynbrook, NY. This role involves diagnosing, troubleshooting, and repairing commercial cooking equipment. Technicians are provided with a company vehicle, gas card, uniforms, and phone. The company offers a comprehensive benefits package, training opportunities, and a 401(k) with a company match.

Requirements

  • Valid driver’s license with a clean driving record required
  • Strong gas and/or electric troubleshooting experience
  • Solid understanding of mechanical systems and electrical components
  • Excellent customer service and communication skills
  • Ability to work independently with minimal supervision
  • Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
  • Ability to climb ladders, work from heights, and crawl in tight quarters
  • Own industry standard hand tools
  • Willingness to participate in an on-call rotation as needed

Nice To Haves

  • 3+ years of commercial cooking equipment repair experience preferred

Responsibilities

  • Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
  • Perform preventative maintenance to ensure safe efficient equipment operations
  • Test components and verify proper operation after repairs
  • Accurately document service calls, parts used, labor hours, and customer interactions in company system
  • Clearly communicate repair status, recommendations, and timelines to customers
  • Manage truck inventory to ensure proper parts and tools are stocked
  • Respond to service calls in a timely and professional manner
  • Represent the company with professionalism while delivering high-quality customer service
  • Follow all safety regulations and company policies
  • Participate in ongoing technical training and professional development opportunities
  • Participate in on-call rotation as assigned

Benefits

  • Weekly Pay
  • Company vehicle, gas card, uniforms, and phone provided
  • Generous paid time off
  • Paid holidays
  • Your birthday off
  • Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
  • Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
  • Comprehensive Training Opportunities – Advance your skills through manufacturer certified programs, company training, or a blend of both.
  • 401(k) with company match and immediate vesting
  • Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources
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