Hot Side Field Service Technician
About The Position
As a Service Technician, you will be at the heart of our operations by diagnosing, repairing, and providing planned maintenance on a broad range of cooking, refrigeration, and dishwashing equipment. Your work makes you a valuable partner to our customers by helping them improve their food service operations, equipment uptime, and overall profitability. Smart Care’s industry-leading technical training, mobile-technologies, and technical support provide the opportunity for you to rapidly expand your expertise and grow your career in this dynamic industry. If you’re ready for a new and exciting challenge, it’s time to get smart with Smart Care!
Requirements
- High School diploma or equivalent
- Valid driver’s license and acceptable motor vehicle record
- Willingness to be on call or work shifts according to customer needs
- Availability for occasional overnight travel as assigned
Nice To Haves
- Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
- Technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
- Self-motivated with the proven ability prioritize and work independently with minimal direct supervision.
Responsibilities
- Deliver performance check programs by providing pro-active maintenance to keep customers’ hot side kitchen equipment running at optimum efficiency and limit breakdowns.
- Complete installations, removals, preventative maintenance, and emergency repairs for the beverage business.
- Independently work at customer sites to complete performance checks on commercial foodservice equipment, including refrigerators, ice machines, ovens, fryers.
- Complete beverage equipment preventative maintenance, emergency repairs, installations, and removals.
- Complete in-service training of the customer’s staff on proper cleaning and daily maintenance of equipment.
- Effectively manage time and resources to control costs, enhance efficiencies, and meet customer commitments.
- Identify operating challenges that lead to kitchen equipment failure in restaurants, hotels, hospitals, and other commercial customers.
- Attend appropriate technical and manufacturer training to obtain additional licenses and certifications to progress in your career.
Benefits
- On-the-job training with available on-demand technical support
- Ongoing formal hands-on and classroom training at our National Training Kitchen
- Professional CFESA certifications with the potential for advancement
- Company service vehicle
- Fuel card
- Computer
- Cell phone for business use
- Market-leading benefits program, including 401k and paid time off
- Growth opportunities, including advanced technician and management positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
