Hostperson - The Cosmopolitan

MGM Resorts International

1d • Onsite

About The Position

As a Hostperson at The Cosmopolitan, you will extend a warm, professional welcome to every guest while ensuring a polished, organized, and fully prepared front-of-house environment. This role supports all on-property restaurants and partners closely with General Managers to address guest needs and special requests, ensuring a seamless and exceptional dining experience.

Requirements

• Must be 18 years of age or older
• Experience with Sevenrooms system
• Experience working in a similar resort setting
• 2+ Years of Prior Relevant Experience preferred

Nice To Haves

• Work varied shifts, to include weekends and holidays

Responsibilities

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
• Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Greet guests promptly as they enter the restaurant
• Answer phones, keep accurate count of reservations and handle reservation book
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed