Hostperson - Toscana Ristorante & Bar - Park MGM

MGM Resorts International

2d • Onsite

About The Position

As a Hostperson for Toscana Ristorante & Bar at Park MGM, you will be the welcoming first impression for guests by greeting them in a courteous, timely, and professional manner while creating a warm, inviting atmosphere inspired by Italian hospitality. You will manage guest flow and seating with attention to detail, maintain a clean, organized, and properly stocked host stand and lobby area, and support smooth dining operations through clear communication and table awareness. By assisting Food Servers, Bus Persons, and Food Service Runners with guest contact and table information, you will help ensure seamless service and contribute to memorable dining experiences that reflect the elevated yet approachable charm of Toscana.

Requirements

• Must be 21 years of age or older

Nice To Haves

• 2+ years of prior relevant experience as a dining host in a restaurant preferred
• Experience with Open Table or Seven Rooms system preferred

Responsibilities

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
• Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Greet guests promptly as they enter the restaurant
• Answer phones, keep accurate count of reservations and handle reservation book
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed