Hostperson, Junior's

Resorts World Las Vegas•Las Vegas, NV

1d•Onsite

About The Position

The Host person is at the forefront of the restaurant operation and is the first and last person to interact with the guest. This role will also work closely and communicate frequently with front of house/ back of house management and staff to ensure seamless, successful guest service.

Requirements

Working knowledge of restaurant operations.
Ability to effectively communicate in English.
Excellent customer service skills.
Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
Ability to work varied shifts, including nights, weekends and holidays.
Polished appearance and demeanor.
At least 21 years of age.
High School Diploma or equivalent
Proof of eligibility to work in the United States
Food Handlers Card & Alcohol Awareness Card

Nice To Haves

Previous experience as a Host person or a Server in a similar or related field.
Working knowledge restaurant Open Table management software systems.
Previous experience working in a large, luxury resort setting.

Responsibilities

Greet and welcome all guests upon entering the venue.
Anticipate the guests' needs and respond appropriately with a sense of urgency.
Bid farewell to all guests upon departing and extend an invitation to return to visit soon.
Oversee daily restaurant reservations and pre-seating assignment, when necessary.
Answer restaurant telephone courteously, quickly and efficiently.
Perform all opening and closing duties based upon shift assignment.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Rotate to other Food & Beverage outlets/venues, as necessary.
Ensure all Resorts World core values and property and department standards are implemented and applied.
Use personal device/cellular phone for job related operational tasks, job duties, review company documents, etc.
Perform other job-related duties as requested

Benefits

Team Member is an ambassador and is essential to the success of the company.
Take personal ownership in ensuring everything they do is in the best interest of the company.
Adhere to five core non-negotiable responsibilities.
Treat the property like their own home.
Ensure no one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
Address safety concerns by correcting them or notifying the appropriate department or individual.
Notify the appropriate department or individual if they feel there is a security concern.
Pick up trash on the floor or notify the appropriate department or individual if it is a mess that needs more attention.
Assist guests with assistance and do so with a smile.
Notify the appropriate department or individual if the guest needs more assistance than they can provide.
Commitment to exceptional guest service, collaboration, and opportunity.
Opportunity to build their legacy.
Proud to be an equal opportunity employer.
Celebrates diversity and is committed to creating an inclusive environment for all team members.