Hosting Systems Principal

Thales

65d • $100,000 - $125,000 • Remote

About The Position

We have a current vacancy for a Hosting Systems Principal to join our Team in Ottawa, ON (Remote). Thales is currently seeking a Hosting Systems Engineer who will be responsible for the successful delivery of infrastructure services to Thales North America.

Requirements

• Bachelor’s degree in computer science with a minimum of 5 years of relevant work experience or Master’s degree in computer science with 4+ years of relevant work experience, or an equivalent combination of education and work experience
• At least 5 years of Linux enterprise infrastructure related experience
• At least 5 years of experience in administering VMware vSphere, vCenter, Azure Stack
• Excellent interpersonal & leadership skills
• Strong knowledge and experience in administering applications on Microsoft Windows and Linux (Red Hat and Ubuntu preferred)
• Excellent oral & written communication, people skills, planning, implementation and troubleshooting skills.
• Be able to carry out multiple assignments
• Be detailed oriented and able to work on own initiative
• All applicants must be able to meet the eligibility requirements outlined in the Canadian Controlled Goods Program and be able to obtain NATO Secret security clearance.
• This position requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, Canadian Controlled Goods Program, the Canadian Industrial Security Program, and the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR).

Nice To Haves

• The ideal candidate will also have extensive knowledge and experience in administering Microsoft Active Directory as well as experience supporting software development environments.

Responsibilities

• Responsible for deploying, maintaining and ensuring uptime of all production and Engineering virtual servers
• Provide infrastructure support and application deployment assistance to Engineering software support team
• Champion service restoration through proper prioritization and escalation to vendors and or internal support groups.
• Provide support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).
• Handle tickets in ServiceNow, read architecture diagrams, and construct services based on those diagrams.
• Infrastructure support including: VMWare hypervisors, Azure, AWS, Hyper-V, Linux servers, Windows servers
• Support of Engineering applications including Jira, Artifactory and Bitbucket
• Ensure that all systems meet Thales security standards and escalate violations as required
• Weekly preparation of Systems service availability report for department.
• Monitoring of customer Service Level Agreements, with respect to availability.
• Maintain service level of systems through proactive monitoring and performing maintenance
• Define the Standard
• Ability to work with minimal supervision.
• Provide suggestions to team lead/manager in creating your professional development and training plan.
• Work on projects assigned to you, in effort to advance partnership opportunities with other teams
• Provide 7/24 On-Call support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).

Benefits

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level