Hostess

Terry Black s Barbecue LLC•Waco, TX

3d•$0 - $16•Onsite

About The Position

The Maitre d' is responsible for greeting guests, managing reservations, seating guests, and ensuring a positive dining experience. This role requires excellent customer service skills, the ability to work efficiently in a fast-paced environment, and a good understanding of restaurant operations.

Requirements

Ability to provide top-notch customer service in a fast-paced environment.
A positive attitude and ability to work well under pressure with all restaurant staff.
Does high-quality work while unsupervised.
Able to work in a standing position for long periods of time.
Able to safely lift and easily maneuver trays of food when necessary.
Willing to follow instructions and ask questions for clarification if needed.
Able to handle money accurately and operate a point-of-sale system.
Able to work in a busy restaurant environment.

Nice To Haves

High school diploma or equivalent preferred.
Restaurant experience is a plus.

Responsibilities

Greeting guests as they enter, and putting them on a waiting list as necessary.
Providing guests with menus and answering any initial questions.
Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
Engaging with guests to ensure they're happy with food and service.
Responding to complaints and helping to resolve them.
Answering phone calls, taking reservations and answering questions.
A knowledge of the menu.
Helping out with other positions in the restaurant as needed.
Providing great customer service.