Hostess -PT - Pelican Preserve

KW Property Management CareersFort Myers, FL
Onsite

About The Position

Come join the Pelican Preserve team. This is a Part Time role. As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the company's mission statement and practice our GREAT values daily. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable for delivering a positive attitude, and being responsible for your actions, and be trustworthy in your assignments and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at K.W. Property Management and Consulting. Duties and Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Customer service experience
  • Excellent customer service and communications skills
  • Ability to follow all sanitation procedures
  • Ability to work in a team atmosphere
  • High school diploma or food safety training

Responsibilities

  • Greet incoming and outgoing guests
  • Manage reservations, provide accurate wait times and monitor waiting and seating list
  • Escort guests to assigned dining or bar areas, provide chair assistance and menu presentation along with server’s name
  • Maintain reception area, dining area and working areas clean at all times.
  • Cater to guests who require extra attention (e.g. children, elderly, or for special occasions)
  • Answer incoming calls and address customers’ queries
  • Assist servers as needed
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