Club Louie's Hostess/Host

Westlake Village InnWestlake Village, CA
Onsite

About The Position

Louie’s is a premier dining and lounge destination in Westlake Village, offering a sophisticated and welcoming atmosphere where guests enjoy expertly crafted cocktails, exceptional service, and a vibrant dining experience. We are committed to providing a memorable experience for our guests through top-tier hospitality, creative cuisine, and a curated beverage program. Join our team! If you love greeting guests with a genuine smile and enthusiasm, making them feel truly welcome, then this is the job for you. We are seeking an enthusiastic, motivated, and team-oriented individual who wants to join a company that values a culture of caring!

Requirements

  • Minimum one year of experience in a customer service role.
  • Minimum one year of experience as a host.
  • Excellent English communication skills.
  • Maintain a polished, professional appearance consistent with an upscale, guest-facing nightclub environment
  • Adhere to the venue’s dress code, which may include designated uniforms, cocktail attire, or specified wardrobe guidelines
  • Maintain personal grooming and hygiene consistent with hospitality service standards
  • Hair should be neat, clean, and styled in a manner that does not interfere with job duties or guest service
  • Tattoos should be covered where required by operational standards, subject to applicable accommodations
  • Facial piercings should be minimal in visibility and consistent with workplace appearance guidelines

Responsibilities

  • Answer the telephone promptly and professionally, providing assistance as needed.
  • Take reservation requests and enter them into the POS system.
  • Handle food-to-go orders and ensure they are ready for pick-up.
  • Greet patrons warmly and escort them to their tables.
  • Clean and maintain all menus (breakfast, lunch, and dinner), updating them as necessary.
  • Assist management and service staff as needed.
  • Keep the reception and host desk clean and orderly.
  • Assist in expediting food and drink orders as necessary.

Benefits

  • Paid Sick Leave
  • Discounted Employee Meals
  • Dining Discounts
  • Employee Assistance Program (EAP): Confidential support for emotional wellbeing, financial planning, legal assistance and life management
  • Employee Recognition Programs: Highlighting outstanding performance through our Employee of the Month and Employee of the Year awards
  • Employee Referral Program
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