Hostess Cashier (Part-Time)

Hollywood Gaming at Mahoning Valley Race Course • Youngstown, OH

2d • Onsite

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.

Requirements

• Able to work on a POS system
• Must present a well-groomed appearance.
• Knowledge of and compliance with department, property and company policies and procedures
• Other duties, as needed.
• High School diploma; Previous customer service experience in a high volume operation preferred; or equivalent combination of education and experience.
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to perform these operations using units of America money and weight measurement, volume and distance.
• Possess ability to operate an adding machine and have basic computer skills.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

Nice To Haves

• Previous customer service experience in a high volume operation preferred

Responsibilities

• Providing fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff.
• Greets and welcomes each guest entering restaurant.
• Seating guests in restaurant as per specified rotation requirements.
• Maintaining proper seating and reservation documentation.
• Monitoring restaurant for table availability.
• Keeping designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.
• Assisting servers and bussers in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required.
• Completing all assigned closing duties at end of shift.
• Knowing and promoting current events and programs and can give guests directions to all areas.
• Thanking customers, inviting them back, wishing them luck and making it easy for them to get back in play.
• This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED