Host

Loma Linda • Loma Linda, CA

5h • Onsite

About The Position

The Host is responsible for greeting and screening patients, visitors, and guests, using GRETE principles to welcome them with enthusiasm and professionalism. This role involves ascertaining guest needs, answering questions about the facility, providing directions or escorting guests to their destinations, and controlling access into the facility. These services may be provided across various Loma Linda University Health hospitals including LLUMC, LLUCH, LLUECH, or LLUSH. The Host also performs other duties as needed. Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution, and candidates must understand and embrace its mission, purpose, and identity. The organization is an equal opportunity employer committed to the principles of diversity, providing equal opportunities in all aspects of employment and reasonable accommodations for qualified individuals with disabilities.

Requirements

• High School Diploma or GED required
• Ability to read, write legibly, and speak clearly in English with professional quality
• Ability to push/pull wheelchairs
• Ability to use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint)
• Ability to operate/troubleshoot basic office equipment required for the position
• Ability to relate and communicate positively, effectively, and professionally with others
• Ability to work calmly and respond courteously when under pressure
• Ability to collaborate and accept direction
• Ability to think critically
• Ability to manage multiple assignments effectively
• Ability to organize and prioritize workload
• Ability to work well under pressure
• Ability to problem solve
• Ability to recall information with accuracy
• Ability to pay close attention to detail
• Ability to work independently with minimal supervision
• Ability to distinguish colors as necessary
• Ability to hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace
• Ability to see adequately to read computer screens, and written documents necessary to the position

Nice To Haves

• Minimum one year of experience in public relations, customer service or clerical
• Bilingual

Responsibilities

• Greet and screen each patient, visitor and guest
• Welcome guests to the hospital with enthusiasm and professionalism using GRETE principles
• Ascertain the needs of the guest and answer any questions in a professional and courteous manner
• Provide information about the facility and answer any questions
• Assist guests by directing or escorting them to their correct destination
• Control guest access and passage into the facility
• Perform other duties as needed

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees