Host

Evening Entertainment Group L L C•Scottsdale, AZ

8h•Onsite

About The Position

At Mother Tucker’s Tavern, we pride ourselves on creating memorable experiences for our guests. We are a leading player in the hospitality industry, dedicated to providing exceptional service and ensuring our team members are at the heart of our success. As a Host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring a smooth dining experience. You will assist servers in enhancing the guest experience, anticipating any additional needs to help ensure each guest has a wonderful and unique visit at our venues. You will play a vital role in maintaining a positive and productive work environment for our team, while upholding the highest standard of service that defines our brand(s).

Requirements

Superior customer service and communication skills.
Friendly and professional demeanor.
Ability to multitask and deliver exceptional results in a high-paced environment.
Candidates must be a minimum of 18 years of age.

Responsibilities

Welcome guests as they arrive at the restaurant with a friendly and positive attitude.
Manage seating arrangements and wait list to maximize seating capacity and minimize wait times.
Maintain an organized entrance area, ensuring it is inviting and presentable for guests.
Escort guests to their tables, presenting menus and informing them of daily specials and promotions.
Comprehensive knowledge of the restaurant's menu, including ingredients, preparation methods, and allergen information.
Communicate effectively with guests and accurately estimate wait times, providing them with updates as needed.
Stay updated on current promotions, events, and offerings to provide accurate information to guests.
Adhere to uniform standards, and maintain a well-groomed appearance, posture, and hygiene.
Ability to communicate effectively with guests, coworkers and Management in both written and verbal form.
Must be able to obtain and maintain any licensing or active work cards required.
Follow all company and department policies and procedures, practices and guidelines.
Flexibility to perform other duties and work shifts as assigned.