GUEST SERVICES-OCEAN PRIME DENVER TECH CENTER

Cameron Mitchell Restaurants • Greenwood Village, CO

1d • $16 - $22 • Onsite

About The Position

OCEAN PRIME is seeking a HOST to join our team! Our mission is to make ‘Raving Fans’ of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. The Guest Services role is responsible for creating a positive first impression and making our guests feel welcome on the phone and in person. This role controls the seating of guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

Requirements

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Value teamwork, family, and community
• Reports to work on time
• Uniform meets restaurant requirements
• Practices positive personal hygiene and cleanliness habits
• Answers guests' questions
• Handles requests and complaints with guest satisfaction as the priority
• Cooperates with management and co-workers
• Follows all national, state, and local safety, health, and sanitation guidelines
• Reports potentially unsafe conditions
• Uses materials and equipment properly
• Knows emergency procedures

Responsibilities

• Make raving fans of associates, guests, purveyors, partners, and the communities.
• Create a positive first impression and make guests feel welcome on the phone and in person.
• Control the seating of guests in the dining room to assure quality of service, guest satisfaction, and maximize sales opportunities.
• Report to work on time as indicated on the work schedule.
• Ensure uniform meets restaurant requirements and is maintained and cleaned.
• Practice positive personal hygiene and cleanliness habits during all work shifts.
• Exemplify hospitality standards.
• Answer guests' questions about the restaurant.
• Handle requests and complaints with guest satisfaction as the priority.
• Cooperate with management and co-workers to assist others with duties, if needed.
• Communicate suggestions for improvement in a positive fashion.
• Follow all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
• Report potentially unsafe conditions and use materials and equipment properly.
• Know emergency procedures in the restaurants.
• Perform all duties and maintain knowledge of all standards and procedures as stated in the associate handbook.

Benefits

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Inclusive, fun, and creative environment
• 401k for eligible associates
• Flexible scheduling
• Paid vacation
• Paid sick leave
• Closed 7 major holidays!
• Health benefits for full-time associates starting after 90 days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed