Host - Gretzky Patio

Andrew Peller Ltd • Niagara-on-the-Lake, ON

102d • Onsite

About The Position

At Andrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and
craft beverage company by delivering the perfect brand experience for every
lifestyle and occasion. Through our commitment to excellence, honouring our
roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.
Who We Are
We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.
We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.
We are hiring Hosts for our Wayne Gretzky Estate Winery and Distillery - this person will work a variety of shifts including outdoors at the Whiskey Patio, indoors for functions and events and around the property as needed.Wayne Gretzky Estates Winery and Distillery is part of the APL family, located in the heart of Niagara-on-the-Lake wine country. The 23,000-square foot facility nestled amongst the grapevines is the first combined winery and distillery in Ontario, inviting guests to join in a celebration of Canadian wine, Canadian whisky, and Canadian culture. We are one of Niagara on the Lake's must do destinations! State of the art distillery, award winning wines and best in class cocktails & experiences - you won't want to miss the opportunity to be a part of the team!

Requirements

• Demonstrated Guest/Customer service excellence focus.
• Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked.
• Smart Serve certification (you can get this online in less than 4 hours if you don't have it!)

Responsibilities

• Organize and maintain OpenTable reservations and group business bookings through Tripleseat.
• Ensure that all information regarding the restaurant and winery as a whole is updated and accurate.
• Responsible for upkeep of all menus and bill folders and that these items are in perfect condition at all times.
• The retail lists, comment cards, property brochures, Wine Club benefit must be stocked and up to date at all times.
• Maximize revenues per guest transaction (including up-selling) via a solid understanding of: property wines / property spirits / accessories / experiences / Wine Club membership benefits / events all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations.

Benefits

• Competitive hourly rate plus the potential to earn significant extra each hour with tip out/gratuities in one of Niagara on the Lake's largest patios.
• Part time opportunities.
• Employee gift card to be used on products, restaurant or experiences.
• Incentives based on wine clubs sold.
• Best in class wine, beer and whisky education program.
• Access to our Employees Assistance Program, Learning Library and Development Seminars.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed