Host

Hersha Hospitality Management LP•Boston, MA
•Onsite

About The Position

We are seeking a skilled and committed hospitality professional with strengths in service, thorough knowledge of the food & beverage experience, and an exceptional service attitude for the position of Host/Hostess of the Rowes Wharf Sea Grille at the Boston Harbor Hotel. This is an exciting opportunity for the right individual to grow as a food & beverage professional and be part of a team always pushing one another to raise the bar. The ideal candidate will have at least one or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience preferred.

Requirements

  • At least one or more years of experience in a Full-Service Restaurant.
  • Good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Must be able to lift up to 15lbs + on a regular and continuous basis.
  • Thorough knowledge of food and beverage service.
  • Ability to communicate effectively in the English language.

Nice To Haves

  • Previous Food & Beverage experience in a Luxury environment preferred.
  • A second language is desirable.
  • Knowledge of the appropriate table settings and service-ware.

Responsibilities

  • Greet and seat the guests with a warm welcome.
  • Maintain all necessary records (reservations, etc.), menus, and menu showcase.
  • Answer Restaurant phone according to Boston Harbor Hotel standards.
  • Ensure all verbiage for promotions, holiday brunches, Summer entertainment and any other events in the Restaurant, is accurate and appropriate.
  • Maintain excellent personal hygiene and wear a perfect uniform at all times.
  • Complete all tasks assigned by the Restaurant Manager and Assistant Managers.
  • Handling Comments and Suggestions.
  • Meet all guest request and expectations with a professional attitude.
  • Ensure Forbes Standards are upheld during every guest interaction.
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