Host - Braven
About The Position
Braven is a contemporary steakhouse inspired by Alberta’s landscapes, offering elevated cuisine in a vibrant setting. We are looking for inventive hospitality professionals eager to push culinary boundaries, deliver authentic guest experiences, and be part of a team that blends craftsmanship with creativity. Our Hosts are crucial in creating a positive guest experience by managing guest flow, maximizing seating capacity, and communicating effectively with all employees. They share their passion for food, beverage, and hospitality, leaving a lasting impression through professionalism and attention to detail.
Requirements
- Strong communication and organizational skills
- Calm under pressure, with a proactive and team-oriented mindset
- A passion for hospitality and creating exceptional guest experiences
- Valid Smart Serve Certification Required
- Available to work flexible shifts, including evenings, weekends, and holidays
- Event Night Availability (Able to work all Oilers Home Games & Concerts in Rogers Place)
- Legally eligible to work in Canada
Nice To Haves
- Previous experience as a host or in a guest-facing hospitality role is an asset
- Comfortable using reservation and table management systems (OpenTable)
Responsibilities
- Warmly greet guests and effectively manage the flow of the restaurant to maximize seating capacity and ensure a seamless guest experience.
- Demonstrate strong decision-making skills and empower team members to act confidently and collaboratively.
- Maintain open communication with Servers, Bartenders, and Managers to coordinate guest flow and table availability.
- Escort guests to their tables, engage in friendly conversation, and seat them appropriately based on party size and preferences.
- Accurately handle reservations in person and over the phone; update guest status and seating arrangements using OpenTable.
- Prepare a detailed briefing sheet before each shift to inform the team of concerts, shows, special events, and notable bookings (NBs).
- Maintain a working knowledge of the surrounding area, including local attractions and directions, to assist guests as needed.
- Keep the front entrance, host stand, and surrounding areas clean, organized, and fully stocked at all times.
- Memorize all table numbers and stay aware of server assignments to ensure efficient and appropriate seating.
- Complete and distribute special request forms for birthdays, anniversaries, and NBs, ensuring all team members are informed.
- Perform regular restroom checks and maintain cleanliness and supplies throughout the shift.
- Support the team with other duties as assigned or required.
Benefits
- Gratuities
- Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
- Discounted gym membership
- Access to our Employee Assistance Program for confidential support
- 50% dining discount at all O&B restaurants for you and up to three guests
- Employee Referral Program
- Access to a wide range of exciting internal career opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
