Host (Part-Time) - Key Lime Bistro - RSW Airport

Paradies Lagardère•Fort Myers, FL
•Onsite

About The Position

The Host at Key Lime Bistro at RSW Airport provides welcoming, courteous, and efficient service to restaurant guests and team members while supporting Paradies Lagardère’s first-class service standards and TRIFIC values: Trust, Respect, Integrity, First-Class, Innovation, and Commitment. The role creates a positive first and last impression, helps guests navigate wait times and seating, and supports restaurant operations in a high-energy environment. Hosts are expected to maintain a safe, respectful workplace and follow food safety, sanitation, and applicable legal requirements. The position description may change, and additional duties may be assigned.

Requirements

  • High school diploma or GED.
  • Excellent customer service skills and effective communication skills in English.
  • Ability to read, write, and perform mathematics in English.
  • Ability to work various shifts in a team-oriented 7/365 environment.
  • Ability to work in a high-energy, demanding environment.
  • Ability to work independently and with other team members, including working unsupervised for extended periods and using good judgment with customers and peers.
  • Strong self-motivation, leadership, organizational, and interpersonal skills.
  • Ability to prioritize and handle multiple tasks simultaneously and adapt to changing priorities and unexpected situations.
  • Ability to lift at least 25 pounds and perform essential tasks involving standing, bending, reaching, climbing a ladder, and walking long distances.
  • Ability to stand for long periods and work in environments with varying temperatures.

Nice To Haves

  • Food and beverage experience in a full-service setting is preferred but not required.

Responsibilities

  • Provide friendly, courteous, and efficient service to guests and team members.
  • Engage guests in a welcoming and professional manner and create a positive first and last impression.
  • Provide accurate wait times and monitor waiting lists.
  • Use menu knowledge to answer guest questions.
  • Coordinate with front-of-house staff regarding available seating and seat guests while maintaining proper server rotation.
  • Process to-go orders through the point-of-sale system and accurately handle cash, credit, and debit transactions.
  • Maintain store appearance in accordance with merchandising and maintenance standards.
  • Follow safety and sanitation guidelines and comply with applicable laws.
  • Respond appropriately to customer concerns.
  • Keep the host stand clean, sanitized, and well stocked.
  • Assist servers and food runners as needed, including maneuvering heavy trays of food.
  • Take direction, collaborate with the team, and perform other duties as assigned.
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