P/T Host
About The Position
The Host – Busser will greet guests on their way into the restaurant, hand out menus, and show guests to the most appropriate table at their arrival. They will also assist with handling customer phone calls, taking to-go orders, and answering any questions about the restaurant and menu, including questions about dietary restrictions and accommodations. The Host is the first person guests see upon entering the restaurant, so maintaining a professional and cheerful demeanor is important. This role requires the ability to handle several competing priorities. A Busser is responsible for ensuring tables are set, silverware is placed correctly, and glasses stay full. They support the waitstaff to ensure all tables are set and cleared in a timely manner.
Requirements
- Ability to obtain and maintain a Non-Gaming Nooksack Tribal Gaming Agency License.
- Must obtain and maintain a WA State Tips Certification.
- Must obtain and maintain a Washington State Food Handlers Permit.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Greeting guests as they enter.
- Creating and managing guest waitlists as needed.
- Seating guests at tables.
- Finding the appropriate table for each guest according to their preferences and group size.
- Remembering table rotation and ensuring all servers receive the right number of guests.
- Engaging with guests to ensure the quality of food and customer service.
- Responding to client complaints and helping to resolve those complaints.
- Answering phone calls and taking to go orders.
- Memorizing the menu and dietary options.
- Helping out other staff members as needed during your shift.
- Providing great customer service at all times.
- Removing used plates, glasses, cutlery and napkins from tables after diners are done eating.
- Wiping up water spills, food stains and dirt from tables.
- Replacing cutlery and glassware in anticipation of new diners.
- Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table.
- Refilling drinking glasses with water.
- Bringing out meal orders if waitstaff are busy.
- Handling cleaning of the dining area at the close of day.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
