Host

PF Changs China Bistro•Lakewood, CO
•$19 - $22

About The Position

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant and providing every guest with a positive, professional first and last impression. Hosts quote accurate wait times and answer guests’ questions when there is a wait. P.F. Chang’s hires Hosts or Hostesses for full-time or part-time work and provides on-the-job training.

Requirements

  • Must be at least 18 years old.
  • Excellent customer service skills and etiquette.
  • Ability to execute proper sanitation practices and safety procedures.
  • Ability to communicate effectively with co-workers and guests.
  • Flexibility to work a variety of shifts.
  • Ability to multitask in a fast-paced, teamwork environment.

Responsibilities

  • Interact courteously with guests by answering phones, greeting and seating guests, making reservations, and taking food orders.
  • Complete sanitation practices at the front door, host desk, lobby area, and crowd-control areas to uphold safety and sanitation standards.
  • Learn the restaurant seating layout, how tables are divided into server areas, and how to deliver food.
  • Set and clear tables neatly and efficiently according to P.F. Chang’s specifications.
  • Learn curbside processes and takeout expectations.
  • Conduct required side work for each shift.
  • Maintain the overall flow of the restaurant, provide a positive and professional impression, quote accurate wait times, and answer guests’ questions.

Benefits

  • Competitive pay
  • Flexible scheduling
  • Paid on-the-job training
  • Opportunities for advancement; the company promotes from within
  • Discounted meals
  • Employee referral program
  • Exclusive team member discounts
  • 401(k) retirement plan for qualifying team members, based on hours worked
  • Medical, dental, and vision insurance for qualifying team members, based on hours worked
  • Paid sick leave in qualifying jurisdictions
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